A little clarity goes a long way

Your gifting questions.
Answered.

Explore how Givy works, what you can customize, and how it fits into your Shopify store.

Product gifting

Do customers need the recipient’s shipping address to buy a gift?#

No. Givy’s digital gifting flow lets customers buy a product gift without knowing the recipient’s shipping address. The recipient provides their own delivery address when they redeem the gift.

Can a customer buy gifts for several recipients in one checkout?#

Yes. Givy lets customers purchase multiple gifts for different recipients in a single checkout. Customers can also include products they are buying for themselves in the same order.

Subscription and membership gifting

Which Shopify subscription apps does Givy work with?#

Givy works with every Shopify subscription app. Merchants can add gifting to their existing subscription products rather than choosing a new subscription platform just to offer gifts.

Our Integrations page includes apps such as Appstle, Recharge, Skio, Loop, Seal, PayWhirl, and Stay AI.

Can customers purchase memberships as gifts with Givy?#

Yes. Givy supports membership gifting as well as product, subscription, and gift card gifting. Merchants can offer a branded gifting experience for customers who want to give someone a membership.

Customization

Can merchants customize both the gifting and redemption experience?#

Yes. Givy supports brand-specific gifting flows for products, subscriptions, and gift cards. Merchants also control the recipient’s redemption experience, including a branded introduction, special incentives, or products they want to offer.

Can Givy gift emails match a merchant’s brand?#

Yes. Merchants can customize emails with Givy’s built-in email builder or send them through Klaviyo or Omnisend. Givy also supports connecting the merchant’s own sending domain.

Gift cards

Can customers choose their own gift card amount?#

Yes. Givy lets merchants offer custom gift card amounts, so customers can choose the value they want to purchase or gift instead of selecting only from fixed denominations.

How does Givy handle multi-currency gift card balances?#

Customers can purchase Givy gift cards in their chosen currency. They retain the exact balance they paid for in that currency, regardless of exchange rate changes.

Corporate gifting

Can merchants create and send gifts in bulk?#

Yes. Givy lets merchants create thousands of gift cards or product gifts and send them in bulk to customers. This supports corporate gifting programs and other campaigns that involve many recipients.

Can merchants customize gift card codes for a campaign?#

Yes. Givy supports custom gift card code formats. Merchants can use their brand name or a campaign acronym in the format to connect the codes to a particular gifting program.

Compatibility and setup

Does Givy support headless Shopify stores and custom integrations?#

Yes. Givy supports custom gift card and product gifting flows on headless Shopify stores. Merchants and developers can use Givy’s storefront and admin APIs to build unique integrations and workflows.

Can merchants sell Givy gift cards through Shopify POS?#

Yes. Givy supports selling physical or digital gift cards through Shopify POS. In-store customers can also buy a digital gift card for a friend and send it by email from POS.

Pricing and support

Does Givy’s Enterprise plan include unlimited gifts?#

Yes. Givy’s Enterprise plan includes unlimited gifts and gift cards for one flat monthly fee, with no transaction fees. The plan does not have a $50,000 monthly gifting limit.